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      March 11, 2016Morning at the Welfare OfficeValentina Gnup

      8:00am
      Today the lobby feels like a cocktail party.
      Clients rarely bring books to the welfare office.
      Aladdin is playing on the TV,
      strains of “A Whole New World” fill the room.
      I’m at the reception desk by eight,
      people already lined up between the ropes
      like they’re waiting for a Ferris wheel.
      My first client is an exotic dancer,
      in the shortest shorts possible,
      bleeding from her neck.
      Her legal name is Baby.
      She is a mother of three children
      with three absent fathers.
      My next client, a young woman in sunglasses and a wig,
      using an alias,
      hiding from a man who beat and raped her
      in front of their four-year-old son.
      * * *
      I can hear two strangers commiserate over the waiting list
      for Section 8 housing;
      two more argue which homeless shelter
      serves the best food;
      and it seems someone is always mentioning
      a person they know who cheats the system.
      But every single hour
      while the rest of the city
      sip chai lattes at coffee houses
      or eat over-priced panini
      at trendy cafes,
      someone sits across from me
      who is hungry.
      The newspaper calls it food insecurity
      it looks like terror.
      * * *
      Between clients
      I sneak jelly beans into my mouth
      to reassure myself
      I have enough;
      there will be enough.
      9:00am
      A woman in a black burqa,
      only her eyes visible
      behind their narrow window,
      leans across my desk
      and asks
      Where can I get free birth control?
      I can see on her case,
      she has six children under ten.
      I slip her Planned Parenthood’s number.
      Her husband is ten feet away.
      She glances in his direction,
      and whispers
      If he hears us, he will beat me.
      Contraception is frowned upon;
      wife abuse, it seems, is not.
      She’s thirty-two years old
      and moves like a grandmother.
      10:00am
      A girl, my daughter’s age,
      comes to the desk.
      She twists her long, dark hair,
      and stares at me.
      She tells me her friend filled out her paperwork
      for her.
      The application asks:
      Last grade completed?
      The friend has written a null sign.
      When I inquire, she admits
      I didn’t get to go.
      She tells me she is from a family of gypsies,
      who do not believe in educating their girls.
      In this country, in this century,
      she never attended school.
      * * *
      I ask for her signature.
      She clutches her social security card
      and carefully copies
      each letter of her name.
      11:00am
      The State closes people’s food stamp cases
      when they are incarcerated—
      clients are forced to return to this office
      and confess
      they’ve been locked up.
      The woman at my desk seems friendly,
      a stubbed out cigarette
      tucked behind her ear,
      rhinestones glued to her acrylic fingernails.
      I break the unspoken rule
      and ask why she went to jail.
      She answers, Oh, just a PV—
      as if people in the regular world
      should know a Probation Violation
      when they hear one.
      She shrugs and says,
      Once they got ya, they got ya.
      * * *
      I want to press harder,
      ask what put her in jail the first time,
      but there are questions
      you never ask:
      Why do you stay with him,
      when he throws you
      down stairs?
      Do you need another baby,
      when you can’t support
      the five (or seven or ten)
      you already have?
      And why all those tattoos
      on your face?
      * * *
      I won’t talk about
      the acrid smell
      of body odor,
      urine and mildew
      that lingers in the lobby,
      clinging to the homeless
      and their sad bags
      of everything.
      I won’t admit
      some days I’m toxic with judgment,
      calling clients
      nut jobs and rodeo clowns
      behind their backs.
      I check my personal email
      and count the minutes till lunch.
      12:00pm
      On my lunch break I take a walk.
      Across the street
      a Somali woman leaves Safeway
      with two bags full of groceries
      balanced on top of her head.
      Graceful as an egret,
      she crosses
      the highland plateau in her memory,
      she speaks into a phone
      tucked between her hijab and cheek.
      At noon on the corner of Pepe’s Sandwiches
      and Quick Cash Checks,
      the world is full of every poverty
      and every wealth.
      I wait for the light.

      from #50 - Winter 2015

      Valentina Gnup

      “When I worked at the Department of Human Services last year, I hid a notebook in a drawer at my desk and secretly kept notes about the clients. I probably would have been fired if my manager caught me. The state offered rather ineffective workshops on how to handle ‘secondary trauma.’ I survived by working on the poems. I wish ‘Morning at the Welfare Office’ was a product of my imagination, but every character in it came through that door.”